"We're here for you."
Grand Rapids Main Office:800.323.2129
616.243.0125
Press "6" for immediate assistance. Or send us an e-mail.Lansing Regional Office:
800.533.8559
517.319.1300
Grand Rapids:
Fax 616.243.9970
Lansing:
Fax 517.333.9857
Corporate Office Mailing Address
Option 1 Credit Union
P.O. Box 895
Grand Rapids, MI 49518-0895
Corporate Office Street Address
630 32nd Street SE
Grand Rapids, MI 49548
Lansing Regional Office
2400 West Road
East Lansing, MI 48823
Grand Rapids Offices:
Plainfield Branch
4211 Plainfield Ave NE
Grand Rapids, MI 49525
Chicago Drive Branch
1240 Chicago Drive
Jenison, MI 49428
Pine Rest Branch
300 68th Street SE
Grand Rapids, MI 49548
Lansing Offices:
Sparrow Branch
1200 E. Michigan Avenue, Suite 300
Lansing, MI 48912
South Cedar Branch
6250 S. Cedar Street, Suite 13
Lansing, MI 48911
Burcham Branch
2700 Burcham Drive
East Lansing, MI 48823
Department
Grand Rapids Call Center - for help & inquiriesE-mail Address: CallCenter-GR@option1cu.org
Lansing Member Support - for help & inquiries
E-mail Address: support@fhcu.org
Member Services Department
E-mail Address: MemberServices-GR@option1cu.org
PC Branch Online Banking
E-mail Address: PCBranch@option1cu.org
Emergency & Other Phone Numbers
Visa Credit CardLost/Stolen 24 Hour Hotline: 1.800.325.3678
Debit Card (Grand Rapids members)
Lost/Stolen 24 Hour Hotline: 1.888.849.6046
Debit Card (Lansing members)
Lost/Stolen 24 Hour Hotline: 1.800.991.4965
ATM Card
To report a lost/stolen card, call Option 1 during normal business hours call: 1.888.849.6046
To change the PIN for your ATM/Debit card, simply request the change at any Option 1 ATM, or give us a call.
ART — Audio Response Teller
For Grand Rapids area members call: 616.243.0125, press 2
SMART — Audio Response Teller
For Lansing area members call: 517.319.1372
PC Branch Billpay
Toll-free support for our online billpay - 24 hours a day, 7 days a week call: 1.877.287.1073